These terms and conditions only deal with your access to our websites. Any bookings or purchases made are subject to separate terms and conditions as referenced below. By using this website or any of our other websites listed below, you confirm that you accept these terms of use. If you do not agree, please do not use our site. You are also responsible for ensuring that all persons who access our site through your internet connection are aware of these terms of use and other applicable terms and conditions, and that they comply with them.

1. Who we are

The following domain names are websites operated by Parkdean Resorts UK Limited (05729719, registered office at One Gosforth Park Way, Gosforth Business Park, Newcastle upon Tyne, NE12 8ET) and its group companies.

• https://www.parkdeanresorts.co.uk
• http://www.surfparadise.co.uk/
• https://www.lodges.co.uk
• http://www.parkdean-resorts.com/

2. Additional Terms

These terms of use refer to the following additional terms, which also apply to your use of our sites:

• Our Privacy Policy
• Our Cookie Policy

If you make a purchase on our site, our Booking Terms and conditions will apply.

3. We may make changes to these terms

We amend these terms and make changes to our websites from time to time. Every time you wish to use our site, please check these terms to ensure you understand the terms that apply at that time.

4. We may suspend or withdraw our site

We do not guarantee that our site, or any content on it, will always be available or be uninterrupted. We may suspend or withdraw or restrict the availability of all or any part of our site for business or operational reasons.

5. You must keep your account details safe

If you choose, or you are provided with, a user code, password or any other piece of information as part of our security, you must treat such information as confidential and not disclose it to any third party.

We have the right to disable any user identification code or password at any time, if in our reasonable opinion you have failed to comply with any of the provisions of these terms of use.

6. How you may use our site

We are the owner or the licensee of all intellectual property rights in our site, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.

You are permitted to use our website and the material on it for your own personal non-commercial use. You are not permitted to use this website, its underlying computer programs (including application programing interfaces), domain names, uniform resource locators, functions, databases or its content for commercial purposes without obtaining our prior written consent. Use of any automated system or software to extract data from our website for commercial purposes (“screen scraping”) is prohibited without our prior written consent.

7. Reliance on information

We do not guarantee that our site will be secure or free from bugs or viruses.

You are responsible for configuring your information technology, computer programmes and platform to access our site. You should use your own virus protection software.

You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material that is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.

8. Viruses

We do not guarantee that our site will be secure or free from bugs or viruses.

You are responsible for configuring your information technology, computer programmes and platform to access our site. You should use your own virus protection software.

You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material that is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.

9. Linking

Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only and we have no control over them. Such links should not be interpreted as approval by us of those linked websites or information you may obtain from them.

You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.

You must not establish a link to our site in any website that is not owned by you.

Our site must not be framed on any other site, nor may you create a link to any part of our site other than the home page.

We reserve the right to withdraw linking permission without notice.

10. Disputes

Please note that these terms of use, their subject matter and their formation, are governed by English law. You and we both agree that the courts of England and Wales will have exclusive jurisdiction except that if you are a consumer resident of Northern Ireland you may also bring proceedings in Northern Ireland, and if you are consumer resident of Scotland, you may also bring proceedings in Scotland.